What do I do if my Device Serial Number (DSN) is not working?

First, make sure you have the correct DSN. You can get your DSN from the user portal after you have confirmed your order.

Second, please note that serial numbers, registration numbers, and passwords are usually case-sensitive. Make sure you are entering your code in the right case.

If you still have problems after following the steps outlined, please do not hesitate to contact us.

For further assistance refer to “Support Section” of the FAQ.